FedEx Moves Goalposts on "Peak" Surcharges June 21st

Just a few weeks ago, we told you that FedEx reinstated its service guarantees on their overnight and international shipments. After a year without repercussion for late deliveries, the partial reinstatement of their service guarantee seemed to be a

Elevating Shipping to a Marketing Strategy

If you view shipping as the fulfillment of a transactional relationship, you’re missing out on an opportunity to solidify an ongoing relationship with your customer and maximize their experience with your brand. When you view shipping as a marketing

How the Shipping Industry Is Incorporating Tech to Reduce Costs and Increase Efficiency

Tech is infiltrating every aspect of our lives– from AI personal assistants to the very device you’re using to read this article. Businesses are investing in tech to streamline production, customer interactions, and the shipping process. What technology is