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Parcel Audit

Audit your parcel invoices. Get refunds for every service issue and billing error.

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Get a parcel audit Results-based.
No out-of-pocket costs.
Guaranteed to put money back in your pocket.

Trusted by shippers nationwide

We've put millions of dollars back in our customers' pockets

ShipRx customers NEVER pay for carrier mistakes. If you ship with UPS or FedEx, get a parcel audit. Stop burning cash.

Get a parcel audit

Get your refunds

Almost every UPS and FedEx invoice has errors. Our parcel audit means guaranteed money back for carrier mistakes.

Graph and summary showing $273,173.99 in audited shipments, $73,321.47 in invoice errors, and $41,226.83 in approved refunds from FedEx and UPS

Get a parcel audit now.
No long term agreements.
No commitments.

Get a parcel audit

UPS Parcel Audit vs FedEx Parcel Audit

UPS and FedEx are different in how they issue refunds and what data they'll share.

UPS Logo
  • Credits are applied to the invoices with errors.
  • UPS will write you a check.
  • UPS will share the previous 52-weeks worth of shipping data.
Fedex Logo
  • Credits are applied to the invoices with errors.
  • FedEx will write you a check.
  • FedEx will share the previous 26-weeks worth of shipping data.

Questions about UPS or FedEx parcel audit?
Call us and we'll tell you everything you need to know.
(800) 503-1381.

Common & Costly Issues

UPS and FedEx service failures and billing mistakes add up.

Late Deliveries
Invalid Address Corrections
Invalid Residential Surcharges
Unprocessed Voids / Manifested Not Shipped
Missing Discounts
Get a parcel audit
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Get A Parcel Audit.
Get Your Refunds.

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Frequently Asked Questions

How much money can I expect to recover from a parcel audit?

Refunds are dependent on a variety of factors. In order to confirm your refund eligibility, our proprietary ShipRx parcel audit software considers service levels used (e.g. ground, air, etc.), package dimensions, and whether you're shipping to commercial or residential locations. We've seen refunds range from 1 to 5%. Most commonly, we help companies just like yours recover refunds in the range of 2-3%.

How does ShipRx discover errors during a small parcel audit?

ShipRx has developed proprietary small parcel audit software that checks for 40 different carrier mistakes. The automated program performs weekly checks for late deliveries, invalid surcharges, inaccurate rates, and packages manifested but not shipped to generate refunds on your behalf.

Will a UPS or FedEx audit affect my relationship with my representative?

No. Our process is automated, and most of the time there is no human interaction necessary in the refund process. If our team needs to place a call, we guarantee professional, courteous service.

Is this a one-time service, or will I need ongoing FedEx and UPS audits?

UPS and FedEx audits are an ongoing service, designed to help you achieve maximum refunds on every invoice. To secure refunds on late deliveries, both carriers require a refund request to be filed within 15 days of the expected delivery date. UPS allows refund requests for up to six months, while FedEx allows refunds only on unpaid invoices, so it is important to stay up to date on your small parcel audits.