Results-Driven Parcel Audit Services Designed To Lower Shipping Expenses.
ShipRx customers NEVER pay for carrier mistakes. If you ship with UPS or FedEx, our parcel audit services ensure you stop burning cash and recover what you're owed.
Almost every UPS and FedEx invoice has errors. Our parcel audit services find the mistakes and turn them into guaranteed refunds.
UPS and FedEx differ in how they issue refunds and what data they'll share during parcel audit services.
Questions about UPS or FedEx parcel audit?
Call us and we'll tell you everything you need to know.
(800) 503-1381.
UPS and FedEx service failures and billing mistakes add up.
Our parcel audit services recover refunds based on several factors. In order to confirm your refund eligibility, our proprietary ShipRx parcel audit software considers service levels used (e.g. ground, air, etc.), package dimensions, and whether you're shipping to commercial or residential locations. We've seen refunds range from 1 to 5%. Most commonly, we help companies just like yours recover refunds in the range of 2-3%.
ShipRx has developed proprietary small parcel audit software that checks for 40 different carrier mistakes. The automated program performs weekly checks for late deliveries, invalid surcharges, inaccurate rates, and packages manifested but not shipped to generate refunds on your behalf.
No. Our process is automated, and most of the time there is no human interaction necessary in the refund process. If our team needs to place a call, we guarantee professional, courteous service.
UPS and FedEx audits are an ongoing service, designed to help you achieve maximum refunds on every invoice. To secure refunds on late deliveries, both carriers require a refund request to be filed within 15 days of the expected delivery date. UPS allows refund requests for up to six months, while FedEx allows refunds only on unpaid invoices, so it is important to stay up to date on your small parcel audits.