3 minutes read
Just a few weeks ago, we told you that FedEx reinstated its service guarantees on their overnight and international shipments. After a year without repercussion for late deliveries, the partial reinstatement of their service guarantee seemed to be a
2 minutes read
If you view shipping as the fulfillment of a transactional relationship, you’re missing out on an opportunity to solidify an ongoing relationship with your customer and maximize their experience with your brand. When you view shipping as a marketing
Brittany ShipRx Contributor
2 minutes read
Tech is infiltrating every aspect of our lives– from AI personal assistants to the very device you’re using to read this article. Businesses are investing in tech to streamline production, customer interactions, and the shipping process. What technology is
2 minutes read
As the economy opens back up, the trucking industry is booming. Demand is soaring, and in May 2021, outbound spot rates in the US were as high as $2.79, a nearly 60% increase over spot rates in April 2020.
2 minutes read
When COVID-19 was declared a national emergency, businesses across the country scrambled to come up with a plan to continue to serve their customers. UPS and FedEx responded by revoking their service guarantees. In fairness, the decision wasn’t irrational.
2 minutes read
In a bid to maintain their number one spot on the Fortune 500 list, Walmart rolled out a premium membership designed to compete with Amazon Prime last fall. With the launch of Walmart+, the company was able to announce
2 minutes read
Over the past year, we’ve dedicated a lot of “digital ink” to the unprecedented impact on the supply chain and logistics stemming from a (hopefully) once-a-century pandemic..and with good reason. Whether some of these impacts are permanent is yet
2 minutes read
When it comes to Amazon’s success, the key lies in its fast, free shipping practices. Today, we’ll take a look at the company’s promises and policies that helped earn them a spot in the top five largest companies in
2 minutes read
Before March 2020, many of us took for granted the way things always seemed to work when we needed them. Grocery stores always had toilet paper, cleaning supplies, and hand sanitizer, and Amazon’s shipments always arrived in a timely
Brittany ShipRx Contributor
