3 minutes read

FedEx Moves Goalposts on "Peak" Surcharges June 21st

Just a few weeks ago, we told you that FedEx reinstated its service guarantees on their overnight and international shipments. After a year without repercussion for late deliveries, the partial reinstatement of their service guarantee seemed to be a
James Founding Partner
2 minutes read

Elevating Shipping to a Marketing Strategy

If you view shipping as the fulfillment of a transactional relationship, you’re missing out on an opportunity to solidify an ongoing relationship with your customer and maximize their experience with your brand. When you view shipping as a marketing
Brittany ShipRx Contributor
2 minutes read

How the Shipping Industry Is Incorporating Tech to Reduce Costs and Increase Efficiency

Tech is infiltrating every aspect of our lives– from AI personal assistants to the very device you’re using to read this article. Businesses are investing in tech to streamline production, customer interactions, and the shipping process. What technology is
Todd Partner
2 minutes read

LTL Rates Showing No Signs of Relief

As the economy opens back up, the trucking industry is booming. Demand is soaring, and in May 2021, outbound spot rates in the US were as high as $2.79, a nearly 60% increase over spot rates in April 2020.
Mike Partner
2 minutes read

UPS and FedEx Reinstate On-Time Service Guarantees (...well, Almost)

When COVID-19 was declared a national emergency, businesses across the country scrambled to come up with a plan to continue to serve their customers. UPS and FedEx responded by revoking their service guarantees. In fairness, the decision wasn’t irrational.
James Founding Partner
2 minutes read

Walmart+vs. Amazon Prime - Time for Amazon Sellers to Pull the Trigger?

In a bid to maintain their number one spot on the Fortune 500 list, Walmart rolled out a premium membership designed to compete with Amazon Prime last fall. With the launch of Walmart+, the company was able to announce
James Founding Partner
2 minutes read

For Parcel Delivery The Future is Electric

Over the past year, we’ve dedicated a lot of “digital ink” to the unprecedented impact on the supply chain and logistics stemming from a (hopefully) once-a-century pandemic..and with good reason. Whether some of these impacts are permanent is yet
Todd Partner
2 minutes read

What Can Businesses Learn From Amazon's Response to the Pandemic?

When it comes to Amazon’s success, the key lies in its fast, free shipping practices. Today, we’ll take a look at the company’s promises and policies that helped earn them a spot in the top five largest companies in
Mike Partner
2 minutes read

Pandemic Provides Lessons in Fulfillment Flexibility

Before March 2020, many of us took for granted the way things always seemed to work when we needed them. Grocery stores always had toilet paper, cleaning supplies, and hand sanitizer, and Amazon’s shipments always arrived in a timely
Brittany ShipRx Contributor

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