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We live in a world punctuated by the joys of instant gratification. With just a few clicks on your phone, you can have chef-prepared food delivered to your doorstep, order a personal chauffeur, and even surprise a friend with
Brittany ShipRx Contributor
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When you choose first-class service, you expect the best of the best, right? I mean… it’s right in the name! When it comes to USPS, that may not be the case much longer. Last month, in a press release
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Big changes are on the horizon for UPS customers. Are you ready for the financial impact? On June 22, 2021, UPS published a statement on their website saying that, “Effective July 4, 2021 until further notice, the amount of
Brittany ShipRx Contributor
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What would you do if your shipping carrier told you they would no longer fulfill your shipments– effective the next business day? It sounds far-fetched, but that’s the situation 1,400 FedEx Freight less-than-truckload (LTL) customers found themselves in last
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We live in a culture of instant gratification, where companies battle each other to provide cheaper products and faster service. Enter last-mile deliveries. Instead of shipping products from a central hub, last-mile delivery transports products from a warehouse or
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Just a few weeks ago, we told you that FedEx reinstated its service guarantees on their overnight and international shipments. After a year without repercussion for late deliveries, the partial reinstatement of their service guarantee seemed to be a
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If you view shipping as the fulfillment of a transactional relationship, you’re missing out on an opportunity to solidify an ongoing relationship with your customer and maximize their experience with your brand. When you view shipping as a marketing
Brittany ShipRx Contributor
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Tech is infiltrating every aspect of our lives– from AI personal assistants to the very device you’re using to read this article. Businesses are investing in tech to streamline production, customer interactions, and the shipping process. What technology is
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As the economy opens back up, the trucking industry is booming. Demand is soaring, and in May 2021, outbound spot rates in the US were as high as $2.79, a nearly 60% increase over spot rates in April 2020.